Refund Policy

Refund eligibility depends on the selected service and processing stage.

Service fees cover application review, support and processing assistance.

Government charges may be non-refundable once paid to the relevant authority.

Fees may be non-refundable after processing starts or where a service has already been performed.

A refund may be available where E-VIZA.AZ cannot provide the purchased service due to a verified issue on our side.

Refund requests are reviewed against the transaction and service record.

Approved refunds are returned according to the timeframe communicated to the customer and the payment provider rules.

Cancellation rights depend on processing status and applicable service terms.

This Refund Policy may be updated from time to time.

For refund questions, contact E-VIZA.AZ using the published contact details.